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Comment of Customers

Mr. Marshall Keyes -  Excellent service
Thursday, 7 April 2016 11:52 AM
I am in your office.  I wish to compliment you on your courteous and excellent service.
Marshall Keyes 
Mr. Pipat Chantaeng -  This is to thank you for your great support for us during our time in Hanoi
Tuesday, November 25, 2014 9:03 AM
Dear Miss Ngoc Ha,
This is to thank you for your great support for us during our time in Hanoi, appreciated that.
I will remind myself for next occasion visiting Hanoi for your service request.
Thank you again and best regards,
Keep on your best service
Pipat C.

Ms. Orathai -  Thanks again for a wonderful service.
Sunday, October 19, 2014 9:24 PM
Hi Ngoc Ha,
Thank you very much for the picture and the tickets.
We had a great time in Sapa.
Thanks again for a wonderful service.

Mr. Dani Ahedo -  The train travel was perfect.
Thursday, August 7, 2014 11:42 AM
Dear Ms NGOC HA,
We have arrived to Sapa this early morning, the train travel was perfect. Many thanks for manage my booking.
Just one more thing, we have a flight to Da Nang this Sunday 10th of August, and we want to go directly to Hué. Do you know if there is a way to go to Hué directly from Da Nang airport?
Thanks in advance!
Mr. Rami -  Thank you for arranging the train tickets!
Thursday, May 15, 2014 8:55 AM
Dear Nguyen,
We are back from our Sapa trip.
Trip was great - Sapa is beautiful and train was very comfortable and on time.
Thank you for arranging the train tickets!
Juergen Sprengel -  It was a really perfect tour,
Monday, January 13, 2014 11:59 PM
Dear Ms. Ngok Ha,

thank you very, very much for the perfect organization of our tours to Sapa and to Halong Bay. We were really impressed by the high level of organization and how well everything worked. We were perfectly taken care of, e.g. during the booking process of our hotel room in Mango Hotel. The additional hours of sleep after the train ride helped us a lot to really enjoy our tour of the Halong Bay.

The professional and skilled guides at Sapa and Halong Bay showed us very nice locations, while guaranteeing enough time for us to take hundreds of photos. The train ride was highly enjoyable, and we slept quite well in the train – much better than in a German train!    ;-)   

The luxurious interior of our cabin on the cruise ship “Starlight”, as well as the professional crew, delighted us a lot.

We do not want to forget a feedback on the drivers of our tour. All drivers were very professional and skilled, driving very safely at a steady pace. We saw many other tour operator vehicles, speeding and taking unnecessary risks while overtaking in a dangerous manner, especially on the mountainous road to Sapa. Our driver was very safety conscious. Perfect! Same applies for the driver from Hanoi to Halong Bay.

 Of course, we would also like to thank you very, very much for the nice presents and for your hospitality at your Hanoi office. Would be great if you could send us the souvenir photo taken in your office by email.

 It was a really perfect tour, and we are looking forward to coming back to Vietnam to see and experience more of this beautiful country. I will definitely come back to you as soon as we plan our next journey to Vietnam.

Best regards from Dortmund/Germany,

Juergen Sprengel


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